Contact Us

Thank you for visiting Door Directly! We’re here to help with any questions about our doors, hardware, shipping, or order details. Your satisfaction is our priority.

How to Reach Us

Email Support
You can email us anytime at DoorDirectly@gmail.com. A customer service representative will respond as quickly as possible.

Use email to:

Ask questions about product specifications or availability

Request order updates

Report shipping damages (please include your order number and photos of the issue)

Submit return or cancellation requests (RMA required)

Share suggestions or feedback

Business Hours
Monday – Friday, 9:00 AM to 5:00 PM (Pacific Time).
Emails received outside of these hours will be answered promptly on the next business day.

Live Chat
Use the live chat option in the site header to connect with us during business hours, or leave a message anytime and we’ll reply as soon as possible.

Mailing Address

Door Directly
3519 W. Commonwealth Ave. STE H
Fullerton, CA 92833